The Challenge: A bank was implementing a new software system in the US and other locations around the world. The project leader was concerned that fiefdoms would wreck the project before it ever got off the ground.
The more I focus on influence, the more convinced I am that we are the message. As Walt Whitman wrote, “We convince by our presence.” If we want to shift people’s energy along The Energy Bar™, our presence matters more than the techniques we use.
There are many techniques out there for getting people engaged in conversations. Techniques that show you how to involve people at every step in the life of a big project. And many of those tools are quite good.
In her post, The Positivity Trap: How Upbeat Coaches Can Kill Client Results, Krista Scott-Dixon writes that leaning too far into positive feedback can get in the way of a client’s work. Since I agree with her premise, I thought I’d pass along her post.
My friends at the National Institute for Civil Discourse are taking their ideas home for the holiday. (Thanksgiving in the U.S. is this coming Thursday.) Your Civility Survival Guide is a nice list of things to consider saying – or not saying – during this big family day.
I plan to keep those ideas handy over the entire weekend.